OneHux Forge · Intelligence & Automation

An AI employee for your business. Trained on your data, working every channel, never asleep.

Missed WhatsApp messages become answered ones. Forge trains an agent on your own prices, policies and FAQs, then runs it on WhatsApp, Instagram, the phone and your website at once, taking bookings, orders and leads while you sleep.

Free plan: 100 credits every month. No card needed.

Your business agent

agent live · WhatsApp

Example
Hi, do you deliver to Lekki? How much is the 10kg bag?
Yes, we deliver to Lekki Tuesday to Saturday. The 10kg bag is ₦14,500 and delivery is ₦2,000. Want me to book it for tomorrow?

customer_support · answered from your price list

Yes, 10am please
Booked for tomorrow at 10:00. I've sent the confirmation and added it to your bookings.

action_booking · booking saved to Records · 2:14 am

One agent on every channel your customers already use.

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Telegram
  • Google Business
  • SMS
  • Phone calls
  • Website widget
  • Developer API

Most businesses think they need a chatbot. They need one employee covering every channel at 2am.

A chatbot answers questions. A customer who messages at night wants a price, a booking or an order taken, and by morning they have asked a competitor.

A single Lagos-based support agent can cost ₦150k–300k a month and still sleep. Your activated agent doesn't, and it works WhatsApp, Instagram and the phone as one connected system instead of three separate inboxes.

It knows your return policy because you gave it your return policy, not a generic script every business gets.

How it works

From your documents to a working agent in one afternoon.

  1. 01

    Train it on your business

    Upload your price list, policies and FAQs, paste your website address, or add voice notes and documents. Forge reads them, splits them into passages and stores them privately for your agent only.

    pdf · docx · excel · website · audio · Q&A

  2. 02

    Activate what it should do

    Switch on the capabilities you need: customer support, bookings, orders, invoices, lead follow-up, call handling. Each one is named, priced in credits and can be turned off again.

    customer_support · action_booking · lead_generator

  3. 03

    Connect your channels

    Link WhatsApp, Instagram, Facebook, Telegram, Google Business, a phone number or a widget on your site. It is one agent with one memory, so a customer can move between channels without repeating themselves.

    one agent · every channel · one inbox

29 capabilities

Each job is a named capability you switch on, not a promise on a roadmap.

Bookings, orders, invoices, refunds, lead follow-up, payment reminders, call handling and more. A new capability ships as data added to the catalog, so your existing setup is never rebuilt.

Customer Lifecycle & Retention

6
  • Customer Support
  • Call Receiver (Inbound Calls)
  • Feedback & Reviews
  • Retention & Win-back
  • Loyalty & Rewards
  • Customer Onboarding

Marketing & Growth

9
  • Sales Closer & Marketer
  • Content Creator & Repurposer
  • Auto-Post to Platforms
  • Outbound Call Dialer
  • Lead Generator
  • Email Campaigns
  • SMS/WhatsApp Broadcast
  • Social Listening & Sentiment
  • Market/Competitor Research

Revenue Operations

6
  • Appointment & Booking
  • Order Placement
  • Payments & Invoicing
  • Refunds & Returns
  • Quotes & Estimates
  • Waitlist Management

Internal Operations

4
  • Inventory & Restock Alerts
  • Analytics Digest
  • Staff Helpdesk
  • Recruitment Screening

Documents & Compliance

2
  • Document Generator
  • Compliance/Consent

Core / Always-On

2
  • Smart Routing
  • Escalate to Human Agent
See what each capability does, with example prompts

Show your work

You can see exactly what your agent did, and why.

Conversation log

See which capability answered, and what it did.

Every reply records the capability that handled it and the tools it called. Nothing happens in a black box.

node customer_support

tool check_inventory("10kg bag")

answer from: price_list.pdf, p.2

credits 3

Human handoff

It stops when a person should take over.

When a customer disputes a charge or asks for a manager, the conversation lands in your Inbox with the reason stated, and the agent stays quiet until you hand it back.

status waiting_human

reason customer disputed a charge

assigned Inbox · unclaimed

agent paused

Credit ledger

You see the exact cost of every action.

Credits are deducted for real work only, at the real rate. Your balance, your usage and every deduction are visible in your dashboard.

reply -3

image -18

phone call -20 / min

balance 2,319

Built for where you sell

WhatsApp and Naira first, because that's where your customers and money move.

  • Priced in Naira. Plans and credit packs are billed in ₦ through OneHux Pay.
  • WhatsApp connected in a guided flow. Connect your own business number from the dashboard, with no developer needed.
  • Voice replies in Nigerian accents. Your agent can answer voice notes with a spoken reply.
  • Local phone numbers. Rent a number and let the agent answer and place calls.

Pricing

Start free. Pay in Naira when you're ready for more.

Every plan includes monthly credits. Your agent spends credits as it works, and you can top up with a credit pack whenever you need to.

Free

₦0

no card needed

  • 100 credits every month
  • 1 business
Start free

Starter

₦5,000

per month

  • 500 credits every month
  • 1 business
  • ₦48,000 billed yearly
Choose Starter

Plus

₦15,000

per month

  • 2,000 credits every month
  • 3 businesses
  • ₦144,000 billed yearly
Choose Plus

Pro

₦40,000

per month

  • 8,000 credits every month
  • 10 businesses
  • ₦384,000 billed yearly
Choose Pro

Enterprise

₦150,000

per month

  • 30,000 credits every month
  • Unlimited businesses
  • ₦1,440,000 billed yearly
Choose Enterprise

Some capabilities, such as bookings and orders, need a higher plan. The dashboard shows which before you activate anything.

About OneHux

Forge is one product from OneHux LTD.

OneHux LTD builds software for businesses that run on WhatsApp, mobile money and quick decisions. Each OneHux product does one job well, and they are designed to work together.

Forge sits in our Intelligence & Automation sector. You sign in with your OneHux account, the same one you use across OneHux products, and Forge bills through OneHux Pay.

The OneHux family

Questions

Before you start

What does it cost?

You start on a free plan with no card. Paid plans are billed monthly or yearly in Naira, and every plan includes monthly credits that your agent spends as it works. If you run low you can buy a credit pack at any time. The exact plan prices are in the pricing section above.

Will it replace my staff?

No. It covers the hours and the volume a team cannot: the WhatsApp message at 2am, the call you missed while serving a customer, the lead nobody followed up. When a conversation needs a person, it hands over to your team with the reason stated.

Which channels does it work on?

WhatsApp, Instagram, Facebook Messenger, Telegram, Google Business reviews and posts, SMS, phone calls, a chat widget for your website, and a developer API. All of them run the same agent, so its knowledge and memory are shared.

Does it answer from my information, or make things up?

It answers from the business data you trained it on: your prices, your policies, your FAQs. Its scope is locked to your business, so off-topic requests are declined instead of billed. You can test it in Test Chat before any customer sees it.

Is my data private?

Each business has its own agent and its own private knowledge store. Your training data is used only to answer your customers. You can delete a source at any time and the passages built from it go with it.

What happens when my credits run out?

You are warned in your dashboard as your balance gets low. When it reaches zero the agent stops replying until you add credits or your plan renews, so nothing is billed beyond your balance.

How long does setup take?

Training on a set of documents usually takes a few minutes. Connecting a channel such as WhatsApp is a guided flow inside the dashboard. You can be answering your own test messages the same day.

Activate customer support in one click, then watch it answer your next WhatsApp message.

Start on the free plan with 100 credits a month. No card.

Activate your agent free